Product Delight Workshop

Workshop Description

From functional to delightful: Create products that move people

In a world where features can be copied overnight, Delight is your true differentiator.
This workshop helps you go beyond usability — toward products and experiences that spark emotion, curiosity, and connection.

Together with Nesrine Changuel, author of Product Delight and creator of the Delight Grid Framework, you’ll learn how to embed delight into your everyday product practice — turning creativity, empathy, and innovation into tangible outcomes that your users can feel.

 

What you’ll learn

Customers who trust us

Excerpt from our community of participants

Dates

25

September 2026

Vienna
25 September 2026
09:00 – 16:00 CET

Price
EUR 1000
Price excl. VAT.

Our Course includes

Target audience

Who is this course suitable for?

This workshop is designed for product-driven organizations that want to strengthen their teams’ ability to combine functional excellence with emotional connection — turning great products into meaningful experiences.
It is especially valuable for:

Target Audience for the Product Delight Workshop: Product Manager & Product Leaders

Product Leaders

looking for new strategies to inspire teams and differentiate their vision.

Zwei Personen sitzen gemeinsam am Computer und bearbeiten einen Code.

UX Designers & Engineers

who are eager to create experiences that go beyond functionality.

Engineering-Leads

Product Managers

seeking to align opportunities with what truly motivates and delights their users.

Sample Agenda

Product Delight Workshop

  • Introduction to Product Delight
  • Group Exercise: Creating user segments based on emotional motivators
  • Identifying Delightful Opportunities
  • Group Exercise: Mapping moments of delight
  • Introduction to the Delight Grid Framework
  • Prioritizing Delight in the Product Roadmap
  • Group Exercise: Categorizing ideas using the Delight Grid
  • Putting it all together: Building a culture of delight
  • Closing & Q&A

Throughout the workshop, we’ll use the Delight Grid in teams to guide you through identifying emotional motivators, mapping opportunities, and prioritizing features within
your roadmap.

Trainer

Nesrine Changuel

Nesrine is a product coach, trainer, speaker, and author the author of Product Delight Book. With a background in research and over a decade of product experience, she has built products used by millions like Chrome, Meet, Spotify, and Skype. Nesrine is known for her focus on emotional connection and user delight. Today, she helps teams create products people don’t just use, but truly love.

SECURE YOUR COURSE PLACE NOW.

Our courses have a limited number of participants.

There is the possibility of a multi-booking discount for bookings of 2 or more people. If required, please indicate this on the registration form.

Vienna
25 September 2026
09:00 – 16:00 CET

Price
EUR 1000
Price excl. VAT.

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FAQ

Are there any discounts available for this workshop?

Answer: Yes, we offer several discounts to make the course more accessible to everyone: 

  • Group Discount: When booking for 2 people or more, each participant receives a 10% discount on the regular price. For larger groups, the discount increases—for example, 15% off for groups of 4 and 20% off for groups of 6 or more. 
  • Students and Non-Profits: Students and non-profit organizations are eligible for a 25% discount on the regular course price. 
  • Self-Paying Individuals: Participants who are paying for the course themselves, rather than through an employer or funding institution, also receive a 20% discount. 
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Eine lächelnde Frau arbeitet am Laptop.
Eine Große Gruppe von Personen besuchen ein Seminar.

Subsidy

Overview of funding centres

Our courses are generally subsidised by the Public Employment Service Austria (AMS). In addition, there are various funding programmes for training and further education in each federal state.

Directions

Our training courses take place in 1220 Vienna – with the best view over Vienna in the DC Spaces of the Saturn Tower. The best way to reach us by public transport is to take the U1 underground line to Vienna International Centre station. Parking is available in the Saturn Tower for a fee.

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